We did it again! Our dedication to customer service and quality installation netted us two GAF awards including Master Select Awards, the “Installation Excellence” award and the “System Protection Excellence” award.
Meeting GAF’s standards isn’t an easy task. Less than 2% of all roofing companies in the United States meet the stringent criteria. GAF is the largest manufacturer of roofing materials in the nation, producing single-ply, built-up roofing, modified bitumen roofing, insulation and other specialty roofing materials.
Jim Slauson, GAF’s VP of Certified Contractor Programs, heaped on the praise, “This achievement proves that you (North American Roofing) are truly ‘the best of the best’ and that you are committed to quality, service and training.”
Each award signifies the highest-level of achievement in its class. The “Installation Excellence” award recognizes superiority in roof installation practices. Our crews are highly trained craftsmen who take pride in every project. GAF reports that North American Roofing sailed through 2011 with no incident reports or customer complaints, which puts us at the top of GAF’s short list of high-quality roofing companies. We don’t often toot our own horn, but a record this clean we just can’t keep quiet.
GAF’s second award, the “System Protection Excellence” award, recognizes North American Roofing’s commitment to helping customers fully understand their roofing options so they can make the roofing choices that are best for them. Our customers receive detailed existing condition reports, comprehensive proposals and roof-type comparisons, and thorough evaluations and explanations of the short-term vs. long-term benefits of different roof systems. No customer questions go unanswered. Because our biggest goal at North American Roofing is making happy roofing customers, winning this award means the world to us. We take our duty to our customers seriously.
We thank GAF for their trust and confidence in our company and we look forward to beating our own great record of customer service and high quality installation in the years to come.