Recent Articles

Hurricane Dorian Update – Procedures and Guide to Emergency Commercial Roofing Services

While it’s business as usual for us and our crews across the country, our disaster response team continues to monitor Hurricane Dorian from our central HQ in Tampa, FL. During this phase, we also continue to coordinate with our customers in the region who own and manage properties along the east coast of Florida and across the entire state. As a result of the storm’s predicted intensity at landfall, we have also have mobilized our crews to the safest areas possible.

As is the case with any hurricane, or severe weather event, emergency roofing services can only occur after the storm passes and roads are deemed safe to travel. Upon getting the all-clear, we will safely and effectively do whatever is necessary to help our customers get back to business, especially since many of our customers provide critical goods and services to the community after severe weather events.

For more information what to expect after Hurricane Dorian passes, download the Commercial Roofing Facility Management Guide on Hurricane Response Procedures.



Prepare, stay safe, and obey advisories and evacuation orders from local and federal authorities. The safety & health of all will always be our top priority before, during, and after Hurricane Dorian strikes Florida.

Read More

Firestone Master Contractor & Quality Awards!

2019 Firestone Commecial Roofing Contractor Awards

As we look back on our 40-year history, we’ve made some amazing partners along the way. By far, one of the roofing manufacturers we have the longest history with is Firestone Building Products. Our decades-long relationship continues to this day which is why the honor of receiving The Firestone Master Contractor Platinum and Inner Circle of Quality awards means so much to us.

The Master Contractor Platinum award goes to the top 1% of Firestone roofing contractors who earned the highest number of quality points for superior inspection ratings and total square footage of installed Firestone roofing systems. Thanks to every roofer who helped us install over 4.6 million square feet of Firestone TPO and EPDM over the year!

We’re also proud to announce that we also received the Firestone Building Products Inner Circle of Quality award! Firestone gives this award only to the most elite group of Master Contractors who demonstrated a five-year track record of safety and quality installations as well as the maintenance of at least 2 million square feet of Firestone Building Products roofs under warranty.

Everyone at North American Roofing thrilled to have accomplished so much with a partner that’s been an integral part of our history, and our future. Here’s to another fantastic year of Roofing with Integrity with Firestone!

Read More

Johns Manville Pinnacle & 5820 Council Award!

North American Roofing is proud to announce that Johns Manville has recognized us with two of the roofing industry’s highest honors, the Peak Advantage 5280 Council and Pinnacle Council awards!

The fact that only 10 contractors can achieve 5280 Council status is genuinely humbling, and we’re grateful to all our customers who chose us as their preferred Johns Manville installer. By far, the most exciting part about winning these awards every year is how our customers continue to benefit. In addition to a top-quality JM install, our national customers are entitled to both priority JM final inspections and Peak Advantage Guarantee repairs.

Thanks to every crew, field partner, and employee who made this recognition possible and we look forward to another successful year Roofing with Integrity using Johns Manville roofing products!

Read More

GAF 3-Star Presidents Club Award Winner!

GAF Triple Excellence Commercial Roofing Contractor
North American Roofing is proud, honored, and privileged to announce that we are ONE OF FOUR commercial roofing contractors nationwide and THE ONLY CONTRACTOR located between the East Coast and Kansas City to earn the GAF 3-Star President’s Club award!

One of the reasons why we earned this award is in large part to the over 200 “Perfect 10” inspections we had over the course of 2018. Another is the fact that, thanks to our brilliant training, warranty, field management, and field partners, we were also noted as Triple Excellence winners in the categories of Installation, Consumer Protection, and Training.

A huge thank you to our field partners, staff, and leadership who work hard every day for our customers. Thank you all for your hard work and commitment to Roofing with Integrity. And, of course, thank you to GAF for being such an amazing partner to us this, and every year.

Read More

Do Preventative Roof Maintenance Programs Really Save You Money?

You’re always on the hook to find ways to stretch your facility’s maintenance budget, and that means making short-term budget cuts. Most often the reflex solution to squeeze in other budget items is to cut building maintenance projects that aren’t super pressing now — like your regular preventative roofing maintenance. After all, if the roof isn’t leaking, it can wait, right?

But even though those roofing maintenance projects don’t seem vital right this second, pushing them off can have a serious impact on your long-term budget. That’s why having a preventative maintenance program for your roof is so important for your company’s bottom line.

Commercial Roof Maintenance Programs - Do they save your company money?

Why Preventative Roof Maintenance Makes Major Financial Sense

Access to limited resources means more and more facilities teams are expected to focus on critical systems, such as safety infrastructure or uninterruptible power in data centers, which means less critical equipment is failing faster, according to Building Magazine. “Assets that people often don’t associate with preventive maintenance are things like roofs, facades and parking lots that aren’t dynamic mechanical equipment,” Jim Whittaker, engineering services lead at JLL, told Building Magazine. “That kind of preventive maintenance can have a big impact because things like roofing systems and pavement are very expensive, and not fixing things and doing routine maintenance can really accelerate the deterioration and create a lot more expensive damage down the line.”

Think of your facility’s roof like a car: if you never changed your oil or rotated your tires, your car would break down much faster than if you had maintained it on a regular schedule. You’d have to suffer through paying for major repairs or buy a new car much sooner than you’d planned, and that’s a much bigger expense than a few oil changes. The same goes for your facility’s roof; performing regular roof maintenance will keep you from having to replace your roof sooner than you need to, and that’s much better for your budget in the long run.

And the numbers back up the case for prevention. The Roof Asset Management Program (RAMP), an effort of the Department of Energy’s National Nuclear Security Administration, has been managing the roofing repairs and replacements for six sites across the country under one contract since 2005. The program emphasizes strategic, proactive repairs intended to extend roof life, and to date has:

  • Saved $7 million in construction costs
  • Added $19.3 million in value to the roofing portfolios of these facilities through life-extending repairs
  • Increased average remaining life of roof inventory by 25 percent

Prevention Is Easier Than It Seems

Programs like North American Roofing’s StarCare Asset Management Program make it much more affordable for businesses just like yours to maximize the return on your new roof. With StarCare, you can forecast your maintenance budget and use the online service portal to request services when you need them. North American Roofing’s expert team has an extensive capacity to maintain hundreds of facilities nationwide in a short time, helping you extend the life of your current roofing system.

They say a pound of prevention is worth an ounce of cure. But when it comes to major systems like your roof, prevention adds up to major dollars in your facility’s budget. And that is worth the investment.

Learn How StarCare Makes Financial Sense For Your Facility

Want to learn more about how StarCare can help your facility save on its preventative maintenance costs? Contact the North American Roofing Maintenance department at 866.567.2064 or by email today.

Read More

A Special Thank You & Big News on North American Roofing’s Future

Happy Thanksgiving from North American Roofing

Hello everyone and Happy Thanksgiving!

The entire team at North American Roofing certainly has a lot to be thankful for this year.

Not only are we blessed with another successful year of growth thanks to all of you, but we are super excited about the recent change in ownership of North American Roofing. Last week we completed the sale of North American Roofing to Silver Oak Partners Services, a private equity firm.

This new financial backing of North American Roofing will allow us to excel in all areas of operations, providing a superior experience for our customers with resources like we’ve never had before.

All of our great employees and the culture we take such pride in nurturing every day will remain intact.

We will continue to focus on growing our crew capacity in every state nationwide for reroofing and maintenance, adding staff in the field and at corporate, improving our communications through added technology and training, and looking for every possible way to deliver peace of mind to each customer who trusts us with their facilities.

Thanks again to all of our customers and partners for the relationships to date.

We look forward to growing together in this next chapter for North American Roofing.

~Kelly Wade, CEO

Read More

Hurricane Florence – Commercial Roofing Service Update

What to Expect & How to Get Your Roof Inspected After the Storm

Currently, North American Roofing crews are safely mobilized and ready to respond across every state affected by Hurricane Florence.

Once roads are cleared and after authorities permit vehicle traffic, customers can expect the following to occur immediately after you submit a dispatch request.

  • Enter dispatch requests immediately
  • Coordinate response and provide customer with a Dispatch ID number
  • Dispatch crews when crews can safely travel and access the roof
  • Find a solution and then begin to address repair needs and leaks
  • Communicate with the customer immediately if temporary repairs were made or if another contractor is required (HVAC, plumbing, electric, etc.)
  • Report and provide accurate quotes on all major repairs
  • Provide photo-documented reports showing conditions and work completed so you can file your claim quickly!

For upfront rates and peace of mind, call your North American Roofing Account Manager. You can also call us directly or submit an online request using the buttons below.


Read More

Happy 4th of July!

We are closed in honor of July 4, but continue to support all jobs in progress.

For general questions, please email

For service requests, email or call your Project or Account Manager.

We hope you enjoy your holiday and look forward to speaking with you when our headquarters reopens on Monday, July 9th at 8:00 am EST.

Read More

North American Roofing Earns 3-Star GAF President’s Club Award

North American Roofing is proud to announce that we are one of seven low-slope commercial roofing contractors in the United States to earn GAF’s 3-Star Presidents Club award! In addition, GAF also informed us that we were the only contractor in the entire Southeast to acheive this status!

To earn this acheivement, our company had to consistently prove and demonstrate excellence in three distinct categories: Installation, Consumer Protection, and Training.

GAF Installation Excellence Award Winning Contractor
GAF Consumer Protection Excellence Award Winning Contractor
GAF Training Excellence Award Winning Contractor

Thank you to our crews across the county, our staff here in Tampa and everyone who works remotely for the betterment of our customers! This prestigious honor would not have been possible without the combined efforts of everyone who flies the NAR flag! Thank you!

Read More

North American Roofing CEO Kelly Wade to Speak at National Women in Roofing Day

The following excerpts was originally published in Roofing Contractor Magazine.

National Women in Roofing (NWIR) will welcome Kelly Wade, CEO of Tampa-based North American Roofing as keynote speaker at its networking and mentoring reception on Monday, Feb. 5, from 5-7 p.m. at the Ernest N. Morial Convention Center, Great Hall C, in New Orleans. The event precedes the 2018 International Roofing Expo. Registration for the talk is not required.

“We are thrilled to have Kelly share her story of her career path in the roofing industry that eventually led her to become CEO,” said Mallory Payne, chair of NWIR’s mentoring committee. “Her advice and experience are sure to encourage and inspire everyone attending the event. The NWIR Mentoring Committee works hard to find speakers that are not only influential, but also have powerful stories and passion for this industry.”

The event will feature an interactive question and answer session with Kelly following her presentation.

This special industry event is open to all roofing professionals.

Stay tuned to see highlights of this event next week!

For more great articles on the roofing industry and to read a profile on North American Roofing, subscribe to Roofing Contractor Magazine!


Read More

Winterizing & Preparing A Commercial Building for Ice, Snow and Cold

Commercial Roof Snow Removal Plan

Is your facility’s roof ready for winter? By now, hopefully, every section has had a thorough fall inspection. If not, there’s still some time to ensure clogged drains, scuppers and other issues are cleared and in good shape for the coming season.

Neglecting those issues, failing to correct defects and forgetting to winterize your roof before the snow starts piling up is a recipe for disaster, especially if your facility’s roof is nearing the end of its serviceable life. Well maintained roofs are not as prone to leaks and structural damage from snow loads, not to mention daily freeze/thaw cycles.

Risks Increase with Cold Temps

One of the biggest risks for premature roof failure comes from neglecting to find and repair existing deficiencies. While defects in flashing and sealant failure at penetrations are leading causes of leaks, splits in the membrane, separations at seams, ridges, blisters and deterioration are also red flags that must be addressed before winter. A little professional attention now will save a lot of money and headache down the road.

Roof Coating Protection

Single-ply membranes that are nearing the end of their useful life can be brittle, more prone to leaks and less sound all the way around. Heading into winter with an old, multi-patched membrane is a gamble. Applying a roof coating now could extend your roof’s life and help protect it from winter’s wrath. Coating can also be helpful for aging metal roofs.

Not all roofs qualify for coating, but if yours does, it can be a cost-effective method of protection. A roofing professional will inspect the roof, replace any wet insulation that might be present, and repair damaged flashing and other problems before applying a coating.

Coating the roof isn’t a project for a maintenance crew. Using an incompatible coating, or misapplying a product, can create more problems than it solves. A reputable roofing company with experience in applying high-quality coatings is essential for success. Curing time is a bit longer in cool weather but new technology permits the application of some types of coatings at low temperatures.

What’s Your Snow Plan?

Excessive snow on the roof is a hazard, and in extreme cases, it can lead to roof collapse. Protect your roof with a proactive commercial roof snow removal plan. A fresh, lofty snow can add 20 lbs. of weight per cubic foot, but wet snow, or partially thawed and refrozen snow, can add as much 60 lbs. per cubic foot of weight. If you live in a northern clime, your roof was probably designed to bear some additional snow load, but the best practice is to have heavy snows promptly removed. To prevent damage to the roof and reduce the risk of injury to worker, snow removal is best left to the pros.

An Ounce of Prevention

At North American Roofing, we’ve been busy these past couple of months making sure our customers’ roofs are ready for winter. If you haven’t scheduled your pre-winter inspection yet – make the call today. Our professional roofing teams will make sure your facility roof is prepared for anything Mother Nature throws at you. Our teams are professional, highly trained, OSHA-compliant and available in every state. Time is of the essence. Call us right now at (800) 551-5602.

Read More

Commercial Roof Maintenance – Keeping Gutters and Drains Clean in the Fall


In the last few weeks, we’ve talked a lot about the importance of inspecting your facility roof, performing periodic maintenance and making vital repairs before cold weather sets in. Today, we’re going to focus on just how damaging natural debris can be. All those beautiful autumn leaves can wreak havoc on a facility roof.

Debris Buildup and Unintended Consequences

All it takes is a little moisture and those feather-light leaves biodegrade into a soggy, heavy mass that clogs drains, blocks scuppers and invites mold, fungi and mildew. If not promptly removed, leaves and debris can lead to backed-up water, which increases the live load on the roof deck. Standing water, just 1-inch deep, adds five pounds per-square-foot of live load on the roof assembly. Over time, standing water can leach the pliable properties out of some single-ply membranes, reducing flexibility and the life of the roof.

In the winter, ponding becomes critical when pooling water freezes and expands, forcing its way into tiny cracks or under flashings. Additional ice weight can cause structural damage and expensive repairs, or – in extreme cases – even roof collapse.

Commercial Roofing Contractor Service - debris clogging drain

Preventative Maintenance Reduces Risk

Maintenance crews should be trained to look for leaves and other debris around drains and scuppers. During the fall, frequent checks and prompt debris-removal are necessary to prevent buildup and blockage. Areas of standing water could indicate blocked drains. Partially blocked drains allow water flow, albeit sluggishly, so even if you don’t see standing water that doesn’t mean you don’t have a drainage problem. Staining of the roof’s surface could indicate previous ponding, which is also a red flag. Not every problem caused by leaves and other debris is apparent to the untrained eye so it’s vital to have a qualified roofing professional take a look.

Drains and gutters should be cleared now — before frigid temperatures can turn soggy leaf debris into frozen blockages.

Professional Inspection

In addition to disposing of leaves and debris, a qualified roofing specialist will water-test both internal and external drains and inspect gutters and downspouts. While he’s at it – he’ll check the little things that can escape the notice of a maintenance crew, such as examining strainers to ensure that they are in place and that the bolts holding them are secure. It takes a trained eye to recognize early problems with sealants, flashings, mortar, seams and penetrations. Gutters and downspouts should be checked for sagging, loose connections and broken or missing fasteners.

Routine inspections and preventative maintenance programs are the key to long roof life.

At North American Roofing, our customers get the most for their roofing dollar. For the peace of mind that comes with knowing your facility’s roof is in the best possible shape going into winter –  give our Service Department a call today to learn more about StarCare, our Preventative Maintenance program at (866) 567-2064 or Request Commercial Roofing Service online.

Read More