Belk #408 – Bluefield WV
“In all my 44 years I have never been so impressed with a crew until I met Robert Hartwell (Field Manager) and his team. Let me tell you, you have a crew full of men and I have a store full of women employees. In my experience this has always brought challenges so we were prepared to deal with them, and to be honest with you, we expected some. Boy have we been surprised with North American Roofing. Robert is so professional; he communicates with everyone with such a high level of respect, it has amazed us. We have not even heard a cuss word from anyone. These men have worked their behinds off, and after a long day they are still smiling, tipping their hats with a hello to us and even clean themselves up before coming in to let us know their work day is done. I know these guys are away from home for long periods of time and that has to wear on them from time to time but you would never know it. I decided to take myself up on the roof the other day. I was curious to see how things were lookin’, a surprise visit, and guess what I saw? Robert Hartwell working right alongside his guys; no wonder they respond to him so well and work so hard for your company, Robert leads by example, hard to find these days. I had to ask Robert how old he was, he looks so young to be this polished on the job, I found out he is the same age as my son, I told Robert that I can only hope my son is out there working to the same standards. Our Regional Manager Laura Carrey visited our store recently and she made it a point to ask me who she should call to talk about how impressed she was with my roofing crew, she was impressed all on her own, we didn’t even talk about the roof project when she asked. Robert Hartwell made it a point to introduce himself to her and talked with her about the project on his own; speaks volumes. I gave Laura your number, you will be hearing from her too. Listen, I could go on and on about Robert and his crew. Please promise that you are going to let your company know all this, we just can’t thank you enough, it has been such a pleasure working with this group, we are going to be sorry to see them go when it’s all done, a real fine group of men!”
Sandy Klutz, Store Manager
Job: Florence Square in Florence, South Carolina
“This project had an expanded scope of work with the phenolic foam and somewhat unrealistic time pressures. With all that said, the project was delivered on time and within budget…a perfect job.” Joe Edens VP Construction & Development, Edens & Avant
Job: Wal-Mart in Craig, Colorado
“North American Roofing has demonstrated an extremely high level of professionalism, work ethic and cooperation…on a number of occasions they have completed others’ responsibilities…to ensure the schedule would be met… North American Roofing has one of the best work ethics of many roofing companies I have worked with. The roofing quality truly speaks for itself… The manufacturer’s inspector quoted, […]
Job: Kmart in Martinsburg, West Virginia
“Just a quick note about the crew. I have been through one new roof project before this one. This crew was by far the most professional and responsive crew I have dealt with. When they started each day they checked with us for any problems or concerns we may have had. When in the store they were […]
Job: Wal-Mart in Mansfield, Pennsylvania
“A Final Inspection was conducted at this site on 11/19/09. According to assistant manager Melanie, at this time there are no reports of active leaks. The inspection found excellent quality workmanship throughout, including all metal detail. Overall, this newly installed Firestone 60-mil TPO roof assembly appears to have been properly installed and is in very good condition.” Mike […]
Celanese Corporation – Grover, NC
“Thanks for doing this for us. Your techs showed up as promised and did a great job. Mark McGlothlin (I hope I have this spelled correctly) was here this past time and the time before. He is the one that discovered the roof drain. He knows his stuff!! He is also very customer focused, easy […]
Basscraft – Lancaster TX
“Just wanted to express our appreciation for a job well done. The planning, staging and work was all done very professionally. Safety was followed daily to detail. The pace of the project was above par. Overall a great experience working with North American Roofing.” Rodger Black Facility Maintenance Manager, Brass Craft Lancaster
Columbia Airport Traffic Control Tower – Columbia, SC
“Gentlemen, We recently completed a project at Columbia SC which involved updating the airport Air Traffic Control Tower and installing a new roof with North American Roofing on the ATCT base building for the FAA. Working with the FAA can be very challenging due to government specifications and requirements. My normal position on these projects […]
