Production Department Survey

Your Name(Required)

Sales

Proposal delivered in a timely manner.(Required)
Ability to understand the needs of your organization.(Required)
Clearly walked the customer through scope, install process, and mutual expectations.(Required)
Provided a clean handoff to the production team and communication protocol.(Required)

Operations

Thoroughly walked the customer through scope, logistics, install process, client scope requirements, and execution plan (preconstruction planning).(Required)
Adequate communication about project schedule prior to start and communicated schedule delays, schedule accelerations, and scope changes communicated sufficiently.(Required)
Timely responsiveness, participation, and assistance when “issues” arise.(Required)
Job completed in a timely, safe, & quality manner.(Required)
Ability to follow your agency’s rules, regulations, and requirements.(Required)

NAR

Overall customer satisfaction based on performance (comfort level in using vendor again)(Required)
SMS Messaging Consent(Required)
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